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Critical Illness Insurance

Take away the financial worry when you’re unwell, incapacitated or ill

Critical Illness Cover That Protects Your Home

You've worked hard for your mortgage. Critical illness cover is what stops a serious diagnosis taking it away. If you're diagnosed with a condition covered by your policy — cancer, heart attack and stroke are the big three — it pays out a tax-free lump sum you can use to clear or reduce the mortgage, cover the bills, or simply take money off the table while you focus on getting better.

As an independent critical illness cover broker, we compare policies across the whole market and build cover around your mortgage, your family and your budget — not an insurer's sales target.

Why We Raise It With Every Mortgage Client

We never arrange a mortgage without asking one question: if you were seriously ill and couldn't work, what would pay for the house?

It's not a scare tactic — it's arithmetic. Cancer Research UK estimates 1 in 2 of us will develop cancer in our lifetime, and most people's sick pay runs out long before a mortgage does. Statutory Sick Pay is currently around £118 a week. Set that against your monthly payment and the case for cover usually makes itself.

The good news: critical illness cover is often more affordable than people expect, especially arranged alongside your mortgage when you're already going through underwriting.

Life Insurance and Critical Illness Cover Together

Most of our clients combine the two: life insurance protects your family if you die during the policy term, and critical illness cover protects all of you if serious illness strikes while you're living with it. Combined policies are usually cheaper than buying separately, and we'll tell you honestly whether combined or standalone suits your situation better.

Many policies also include children's cover automatically — a payout if your child is diagnosed with a covered serious illness, so you can be at their bedside instead of at work.

What's Covered — and What Isn't

Here's the part of the industry we don't love, and the reason advice matters: policies vary enormously. One insurer covers 50+ conditions, another covers more but defines them more narrowly. Severity thresholds, exclusions, and how conditions are defined differ from policy to policy — and the cheapest premium is often cheap for a reason.

That's the value of an independent broker. We read the definitions so you don't have to, and recommend the policy most likely to actually pay out when your family needs it. If you already have cover, we'll review it for free — plenty of older policies have gaps their owners don't know about.

Critical Illness vs Income Protection

They solve different problems. Critical illness cover pays a one-off lump sum on diagnosis of specific conditions. Income protection pays a monthly income if you can't work due to illness or injury of almost any kind — and keeps paying until you're back at work or the policy ends. For many households the honest answer is a blend of both, sized to the mortgage and your outgoings. We'll walk you through it in plain English.

Critical Illness Cover: Your Questions Answered

Do I need critical illness cover to get a mortgage?

No — it's not a condition of lending. But your mortgage doesn't pause because you're ill, which is why we believe every mortgage conversation should include a protection conversation.

How much does critical illness cover cost?

It depends on your age, health, smoker status, the amount of cover and the policy term. Cover matched to your mortgage balance and term is often surprisingly affordable — we'll quote across the whole market so you see real numbers, not averages.

How much cover do I need?

A common starting point is enough to clear the mortgage, but the right answer depends on your family, your savings and what would actually change if you couldn't work. That's a conversation, not a calculator.

Will it pay out?

Insurers publish their claims statistics, and payout rates on critical illness claims are higher than most people assume — the majority of declined claims come down to conditions not meeting policy definitions, which is exactly the risk good advice removes.

I already have a policy — can you check it?

Yes, and we do this often. Bring us the paperwork and we'll review what you're covered for, what you're not, and whether it still fits your mortgage. No charge, no obligation.

Speak to a Critical Illness Cover Adviser Today

One conversation is usually enough to know where you stand. Call us on 01792 399155, arrange a callback, or raise it at your next mortgage review — we'll build protection that fits your home, your family and your budget.

Get Expert Financial Advice

Sturgess Mortgages Solutions Ltd provide professional mortgage services to customers in Swansea, Wales. Please book an appointment or come and visit us at our office. Alternatively, you can book a callback.

Frequently Asked Questions

What’s the difference between Critical Illness Cover and Income Protection?

  • Critical Illness pays a lump sum if you're diagnosed with a listed serious condition.

  • Income Protection pays a monthly benefit if you can't work due to any illness or injury – not just serious conditions.

We’ll explain which cover is right for your situation.

Shaun Sturgess from Sturgess Mortgage Solutions

Customer Reviews

Our mortgage advisors in Swansea have a mission to, and always have, serve our customers' interests by providing an honest and totally transparent service, making all communications easy to understand and adopting a fair and easily understood charging policy.
  • Outstanding service from sturgess ! Took all stress away from process and definitely would suggest anyone to go with them... Full Review

    Dom Hughes
    26 January 2026
  • Always nice to work with professionals who value your time. Shaun's team were efficient and accommodating. I would highly recommend... Full Review

    I Brooks
    26 January 2026
  • Shaun and the team were extremely helpful and were brilliant when it came to progress chasing on our home. Having WhatsApp to communicate was... Full Review

    K Hall
    26 January 2026
  • I can not thank and recommend Shaun and the team at Sturgess Mortgage Solutions enough. Extremely professional, helpful and friendly and made the... Full Review

    Allison James
    26 January 2026
  • I can not recommend Shaun and his company enough! Since he assisted with my house buy 7 years ago, I have continued to return to him at the end of... Full Review

    Emma Whitehouse
    26 January 2026
  • Always so easy and stress free to go through the remortgage process with Shaun and the team. Thanks again... Full Review

    Fran Kenealy
    26 January 2026
  • Absolutely fantastic. Helped me through everything. Honestly one of the best in the industry... Full Review

    Bryony Weedon
    26 January 2026
  • Shaun has been amazing through the mortgage process, he had kept us up to date with a clear line of communication. I could not recommend Shaun and... Full Review

    Catrin Mathias
    26 January 2026
  • ⭐️⭐️⭐️⭐️⭐️ 10/10 – Outstanding Service from Sturgess Mortgage SolutionsSturgess Mortgage Solutions made the whole process... Full Review

    Nathan Mitchell
    26 January 2026
  • Shaun and the team have been incredible, helping every step of the way with honesty, integrity and dedication. As a first-time buyer I couldn’... Full Review

    James Askill
    26 January 2026
  • We recently used Sturgess Mortgage Solutions to arrange our mortgage, and we couldn’t be happier with the service we received. From start to... Full Review

    Gareth Thomas
    26 January 2026
  • Fantastic from start to finish. Shaun was professional, informative, and kept us in the loop. They were happy to answer any questions or queries we... Full Review

    Nathan Pratt
    26 January 2026
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