Complaints Procedure

As first-time buyers, we had no idea where to even start and the whole process felt very intimidating. Having seen advertising around my local area... Full Review

Shaun and the whole team have been brilliant throughout the entire process. As first time buyers, we had no clue what we were walking into. But... Full Review

Incredibly helpful, friendly and knowledgeable staff. They really put me at ease and helped me through every stage of purchasing a property, even... Full Review

First time buyer, Shaun and the team kept me fully informed throughout the conveyance and took the reins with contact with my solicitor and the... Full Review

I couldn't recommend Shaun at Sturgess Mortgage Solutions highly enough. From start to finish, Shaun was incredibly patient, supportive and always... Full Review

Shaun was brilliant - very professional, polite, and friendly. He was knowledgeable and very helpful throughout the process - would recommend... Full Review

An absolute 5-star service! Being new to buying a home, I had no idea what I was doing. Shaun at Sturgess Mortgage Solutions made the process... Full Review

Shaun helped me with the purchase of my first home. I was a complete novice and felt overwhelmed, but Shaun and the team couldn't have made it... Full Review

Always the best service from Shaun and the team as a whole! Everything is rapid and they communicate thoroughly. They listen to the client's needs... Full Review

Sturgess Mortgage Solutions provided exceptional service, demonstrating a friendly and helpful approach that made our mortgage acquisition process... Full Review

Amazing from the start. Professional. Communication is open, clear, and regular. They answered all my questions throughout and had my back the whole... Full Review

Lucy was absolutely wonderful from start to finish! She made our first home buying experience in the UK completely seamless, clear, and stress-free... Full Review